Accounts Receivable Specialist - UAS

About Zeus Fire and Security

Zeus Fire and Security was established in 2022 to build a national network of fire protection and security providers recognized for execution excellence across a variety of service lines and end markets. Zeus addresses customers’ fire protection and security needs through a broad array of services from mission critical fire system installation, testing, and inspection to physical security system installation and video monitoring. Zeus was established with the purpose of partnering with industry-leading fire and security operators who are seeking a collaborative growth partner dedicated to inspiring and accelerating the long-term growth of business and team members.

Role Overview

Zeus is looking for an Accounts Receivable Specialist to join the Finance team. Reporting to the Assistant Controller, this position will be responsible for handling all aspects of accounts receivable for the company’s most complex accounts.

Key Responsibilities

• Ensure all invoices are delivered to the customers via agreed upon method (spreadsheet, email, portal, etc.)
• Investigate and solve customer complaints and queries
• Ensure disputes with service or install invoices are being addressed (responsible for follow-up with service/install/sales team when needed to ensure timely resolution)
• Ability to work collaboratively with other departments to resolve issues impacting areas of accounts receivables
• All AR related contact with the customers assigned
• Issue credit memos when applicable
• Perform account reconciliations and monitor customer account details
• Work with customers on payment collection when needed
• Research and resolve payment discrepancies
• Make sure payments are correctly applied
• Update reporting, organize information related to invoicing and payment collection of assigned accounts
• Ensure compliance with the company’s procedures
• Protect organization’s value by keeping information confidential
• Provide consistent, professional, courteous, and high-quality customer service

Qualifications

• Bachelor’s degree required
• 3+ years of experience in billing and collections or related experience
• Strong analytical and problem-solving skills with keen attention to detail
• Customer portal experience
• Ability to work effectively both independently and as part of a team
• Excellent verbal and written communication skills
• Strong technology skills, specifically MS Excel
• Ability to navigate a fast-paced environment

Work Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

EEOC Statement

Zeus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.